Privacy Policy

Privacy Policy

Effective Date: April 1st, 2026

At Smartify Solutions (Pvt) Ltd, we are committed to protecting your personal data. This policy explains how we handle your information on smartifysolutions.lk.

1. Data Collection

We collect the following information during checkout or account registration:

  • Identification: Name, email, phone number, and shipping address.

  • Technical: IP address and browser type for security and spam detection.

2. Use of Information

Your data is used strictly for:

  • Processing and delivering your orders from our Ja-Ela Hub.

  • Managing your Warranty and support requests.

  • Optional marketing updates (only if you opt-in).

3. Payment Security

  • We do not store credit or debit card details.

  • All transactions are processed securely via PAYable, a PCI-DSS compliant gateway in Sri Lanka.

4. Data Sharing

We only share necessary data with:

  • Delivery Partners: To fulfill your shipments.

  • PAYable: To process secure payments.

  • Legal Authorities: Only if required by Sri Lankan law.

5. Your Rights & Retention

  • Retention: We keep order data as long as necessary for warranty tracking and tax compliance.

  • Rights: You may request access to, correction of, or deletion of your personal data at any time.

6. Cookies & Media

  • Cookies: We use cookies to save your login session and cart contents.

    Smartify Solutions (Pvt) Ltd  

    📍 Ja-Ela, Sri Lanka

    📧 Email: info@smartifysolutions.lk

    🌐 Website: smartifysolutions.lk